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Automation for Reporter of JPD to be added as Watcher of Delivery ticket

Blake Falanga
Contributor
October 4, 2023

Hi all - 

Has anyone been able to figure out a way for the creator of a Jira Product Discovery ticket to automatically be added as a Watcher when a JPD ticket is promoted to another ticket type in Jira Software? 

Thank you! 

Blake

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Nick Haller
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 4, 2023

Hi @Blake Falanga ,

Using an automation like the one below, I was able to have the creator of the JPD idea be added as a watcher to the Jira delivery ticket that was created from the idea:

watcher1.jpg

The smart value used in the Add these watchers field above is: {{destinationIssue.creator}}

 

Here's a test as well:

Idea:

watcher3.jpg

Delivery:

watcher2.jpg

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Blake Falanga
Contributor
October 4, 2023

This worked perfectly, thank you so much @Nick Haller !

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Ryan
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 27, 2025

How would I go about doing this for idea watchers?

I want the watchers of my idea tickets to be automatically added as watchers on my delivery tickets. 

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