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why can't I create a product discovery space

Raphael Heilig
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May 13, 2026

I tried to add a product discovery space, but don't see the app in the "add app" area. Is this only available with certain plans?

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Mikael Sandberg
Community Champion
May 13, 2026

Hi @Raphael Heilig,

Welcome to Atlassian Community!

No, Jira Product Discovery should be available on any plans, I just checked and can see it on my free instance. If you look under Atlassian Apps, do you see it there? 

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Raphael Heilig
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 13, 2026

SCR-20260513-terk.png

I see an advertisement for product discovery in the sidebar, but when I add it I see this however I am fine with my billing. Just received the last payment confirmation. So I wondered what else might trigger this. Guess I have to open a ticket 

Mikael Sandberg
Community Champion
May 13, 2026

Yes, go ahead and open a ticket with support and they should be able to resolve this. 

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