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Users can nolonger add insights or link epics

Seth Mason
Seth Mason
Contributor
December 6, 2022

For months we've been using JPD without permissions issues. The project is configured for Open access, and I found out yesterday that many users can nolonger 1/ add insights, and 2/link epics.  Previously, this wasn't an issue.  Did the new custom missions (Creator/Contributor) change this behavior?

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Tanguy Crusson
Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 6, 2022

Hi @Seth Mason , no that shouldn't be the case, the creator/contributor solution hasn't shipped yet, but it could be a bug with the new permissions we shipped recently. 

We'll investigate

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Tanguy Crusson
Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 6, 2022

@Seth Mason could you please go into project settings > access and look at the permissions you see for the "Viewer" role - see if it has permissions to add insights?

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Seth Mason
Seth Mason
Contributor
December 6, 2022

@Tanguy Crusson the Viewer Role does have access to create/delete insights.  I have not changed it from the default.

 

JPD Viewer Permissions.jpg

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Tanguy Crusson
Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 7, 2022

@Seth Mason we haven't been able to reproduce, we'll need to have a look in your instance. Can you please raise a support ticket? That way we can request access, etc. Thanks!

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Seth Mason
Seth Mason
Contributor
December 7, 2022

@Tanguy Crusson  ticket filed.

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Tanguy Crusson
Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 8, 2022

Thanks! cc @Hermance NDounga 

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Tanguy Crusson
Tanguy Crusson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 8, 2022

Hi @Seth Mason we've disabled the change we shipped recently on permissions - could you please check if it's working for you now? Thanks for your help in troubleshooting this

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