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Unable to add Jira project to scope for an automation rule

Unable to add Jira project to scope for an automation rule

I'm trying to create a rule that updates a JPD issue's Status with its delivery ticket's Status... essentially auto-updating it. If I create the rule in JPD, I can't include any other Jira project to its scope, if I do it in the Jira project, I can't include the JPD project in its scope.

1. What permission am I missing? I'm admin for both projects.

2. Is there a more obvious way to do this that I am missing?

Thanks!

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Hi Glenn,

You need to create a global automation rule. We actually have an automation template that is doing what you're looking for, I suggest taking a look at this documentation about automation templates in general or this one specifically about delivery panel.

Best Regards,
Hermance
Product Manager @ Jira Product Discovery

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You would need to be accessing the global administration for automation rules to be able to access both projects for scoping the automation rule. This would require you to be a Jira administrator.