Product Discovery Slack integration does't work

[RS]

Hi!

I tried to provide a Slack integration for Jira Product Discovery, but it showed me an issue.

Does it mean, the integration is not available on the Free plan of Product Discovery?

[Nick Haller · Accepted solution]

Hi @RS ,

We've seen some customers run into this issue where the Slack app is not installed correctly for JPD. You will want to open a ticket with JPD support so they can resinstall the app. This only takes a few moments, but can only be corrected with their assistance.

You can open a ticket HERE, or within JPD under the Give feedback tab >> Get help from the support team option.

[RS]

@Nick Haller hi!

Thank you for your reply!

Unfortunately, I can not open a ticket, because my JPD has a free plan. Maybe, you can raise the ticket somehow? Thank you!