Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Product Discovery Slack integration does't work

RS
RS
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
December 22, 2024

Hi!

 

I tried to provide a Slack integration for Jira Product Discovery, but it showed me an issue.

Does it mean, the integration is not available on the Free plan of Product Discovery?

 

Screenshot 2024-12-22 at 19.53.17.png

Answer
Watch
Like Ana Eva Lopez likes this
410 views

1 answer

1 accepted

1 vote
Answer accepted
Nick Haller
Nick Haller
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 23, 2024

Hi @RS ,

We've seen some customers run into this issue where the Slack app is not installed correctly for JPD. You will want to open a ticket with JPD support so they can resinstall the app. This only takes a few moments, but can only be corrected with their assistance.

You can open a ticket HERE, or within JPD under the Give feedback tab >> Get help from the support team option.

View More Comments
RS
RS
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
December 23, 2024

@Nick Haller hi!

Thank you for your reply!

Unfortunately, I can not open a ticket, because my JPD has a free plan. Maybe, you can raise the ticket somehow? Thank you!

Like
Reply

Suggest an answer

Log in or Sign up to answer
Atlassian logo
Jira Product Discovery
TAGS
AUG Leaders

Atlassian Community Events

    See all events