Kibana do not connect Jira

[Denis Brum]

Hi there.
I'm trying to connect Jira to Kibana(ElasticSearch - Workplace search) but when I click on Connect Jira I get this:

Can someone help me?

[Rohan Swami · Accepted solution]

hi @Denis Brum are you still experiencing the issue? As the error suggests, this seems to be an issue with your login provider.

[Denis Brum]

Hi @Rohan Swami 

Yes. I'm still experiencing the issue.
How can I resolve this with my login provider?

[Rohan Swami]

Hi @Denis Brum this isn't an experience within Jira Product Discovery. I suggest you you reach out to Atlassian support support.atlassian.com/contact

[Huan Ji]

@Denis Brum , Hi, I'm meeting the same issue here, did you solve your problem now?

[Denis Brum]

It has to do with license privileges. At this moment I have Basic License and Kibana wiil only connet to Jira if you have Platinum or Enterprise licenses.

here:
https://www.elastic.co/pt/subscriptions#:~:text=Conectores%20(a%C3%A7%C3%B5es)%20como%3A%20email%2C%20webhook%2C%20Jira%2C%20MS%20Teams%2C%20PagerDuty%2C%20Slack%2C%20IBM%20Resilient%2C%20ServiceNow%C2%AE%2C%20OpsGenie%20e%20outros.