How to create an insight in JPD from a Hotjar feedback

[Martina Canesi]

Hello,

as user of Jira Product Discovery, I am facing the following challenge and was wondering whether any of you came across the same and has suggestions to share: we receive customers feedback about our e-commerce platform on a daily basis, where improvements are suggested, Where an idea has been already recorded in JPD relevant to the feedback, I usually create a new insight by manually copying and pasting the feedback from Hotjar. This is time consuming when it comes to 10+ feedback that need recording. have you ever come across to the same challenge and can you suggest anything to improve the process? I couldn`t find any existing integration between JPD and Hotjar, could you please share if there is one?

Thank you for any help!

Martina

[Jens Schumacher - Released_so · Accepted solution]

@Martina Canesi have you tried the Jira Product Discovery Chrome extension? It's a quick way to capture feedback and it automatically links back to the original source: 

https://chromewebstore.google.com/detail/jira-product-discovery/flacajjkcnlngpeapmnmignmjgddamah