How to configure which view a user should land on after creating a ticket

[Ian Wareing]

We've built a flow for colleagues across our business to create Idea tickets. We've customised the form etc. but the bit I'm struggling with is where the user is landed upon creation of their Idea ticket. It seems to be defaulting to the we've made publicly available (our public roadmap view), which their newly created item is obviously filtered out of. I would like to have them land on another view where they can see that their Idea has indeed been raised and added to a triage queue. 

Do I need to 'publish' my triage view? Will I then get the ability to select which view users will land on after creating their Idea ticket?

[Clara Figueroa · Accepted solution]

I would try publishing or adjusting permissions on the triage view first. In many systems, only published or shared views can be set as a post submission destination.