Edit "Create Ticket" Form

Dear community,

is it possible to edit which fields and in which order the fields are shown?

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@Ravid the picture you shared is not the "Create ticket form". It is the "view ticket" view.

If you want to remove fields from this view, from the "Other fields" section, you will need to remove them from the project altogether. Otherwise, they will show up there.

If you want to configure the "Create ticket form" - i.e. define which fields are shown when creating a ticket in JPD, then you can do so by going to Project Settings->Features->Create ideas and there you can configure (with limitations) how a new idea will look like.

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Thank you, Omer!

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2 votes

Ravid -

Yes - you can click configure and toggle on/off and sort. See attached screenshots. Screenshot 2023-10-31 at 9.17.45 AM.png Screenshot 2023-10-31 at 9.18.01 AM.png