Capturing customer ideas

Looking for advice - what is the best way to enable customers to submit their own ideas?

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Welcome to Atlassian Community!

JPD cannot be made public so customers can create submit ideas, and that is why Atlassian created Feedback which can be used to capture it and you can then turn it into ideas in JPD.

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When is it due out?

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I couldn't find when it will be out, but it is currently in EAP so I would expect it to be available within about 6 months based on previous experience. I would join the waitlist, that way you can join the EAP and be notified when it will be GA.

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Like • like this

1 vote

An option you can explore is using a marketplace app like Released

It allows you to create a portal to share your roadmap and collect feedback directly on the roadmap or through various other channels.

I’m one of the co-founders. Happy to answer any questions you may have.

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0 votes

Hello.

Yes, you can sign up for the early access program of the Feedback app. Alternatively, as a temporary solution, you can use Jira Service Management to build a workflow for customers to submit ideas and automate it with Jira Product Discovery.

More intake solutions for Product Collection - coming soon! Please watch the community for more information on the new features we're introducing.

Best,

Olga Springer, Senior Product Manager

Jira Product Discovery

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Capturing customer ideas

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