Hello! Yes I just configured an automation rule like this the other day, where I have a smart value called customerJPDKey that serves as the key of the Customer ticket type I want to link to an Idea using a connection field. You have to use the edit work item action with the advanced section:
{
"update": {
"issuelinks": [
{
"add": {
"type": {
"name": "Discovery - Connected"
},
"outwardIssue": {
"key": "{{customerJPDKey}}"
}
}
}
]
}
}
You'll need the key - it will look at the ticket type of that key and add it to the right connection field. It will just add it, so you don't have to worry about doing any diff or anything it will just add it if it didn't exist already.
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