not able to login to jira and Confluence

[Aswini Ravella]

Jira/ confluence  service are down. there is no notification from atlassian community .

Please confirm why it's ahppend and when it would be resolved

[Sushant Verma]

Hi @Aswini Ravella 

Welcome to the community!

There seems to be an active incident. A good starting point may be to navigate to Atlassian's status page, where you can subscribe to be informed of progress.

Hope this helps! 

Regards,
Sushant Verma

[Aswini Ravella]

I can see the status but ask here is why there is no notification from  Atlassian team? how long this issue exist?

[Sushant Verma]

@Aswini Ravella You can check more updates from below :

https://jira-software.status.atlassian.com/
https://confluence.status.atlassian.com/

Regards,
Sushant Verma

[Stephen Sifers]

Hello y'all, repeating our messaging from our Support site to ensure everyone has updated information.

We have identified the root cause of an issue with an internal infrastructure component that has been impacting multiple Cloud products (including Jira Software, Jira Service Management and Confluence) and customers. This issue had led to a performance impact and, in some cases, outages. We have implemented a fix to resolve the issue and recovery is in process.

Further updates will be posted to our incident report directly.

Regards,
Stephen Sifers | Community Product Lead