Site Optimizer: What's on your wishlist?

[Kate]

My team and I recently upgraded to Enterprise Licensing for Jira and were delighted to discover the new Site Optimiser. It's an extremely useful wee tool already, but I'm already starting a bit of a mental list of some of the things I'm hoping might come through in the future. So I thought I'd start a bit of a conversation to see if I can put some of these ideas forward and see what others might be thinking about as well!

Here's my little wish-list:

1) Ownership associated with Suspended or Deactivated Accounts
The bigger your userbase is, the easier it is to lose track of when users leave. I would love to be able to find out where Dashboards, Automation owners and other listed people who "Own" something in Jira have left the tool so the ownership can be reassigned. I can see the beginnings of this in the 'project role permissions', but would love to extend it.
Additional wish to this would be an alert that could be sent out so we can catch those instances while its still fresh in people's minds.

2) Unused or broken Dashboards
Our organisation has never restricted the ability to create dashboards for reporting and its created a bit of a monster! We have thousands of dashboards that we have no idea if they have been used/viewed recently, whether the underlying filters are broken (from Clean-up of Projects/Tickets etc). I would love options to remove some of those unused dashboards!

3) Limited Automation functionality
Clean-up is one of those functions that can fall by the wayside when you're a busy admin team. While sure aspects of Cleaning-up should always have a person making decisions to ensure mistakes aren't made, wouldn't it be awesome if we could build in some simple notification or change automations (preferably for changes that can be reversed if required)?


Those are a few of my initial thoughts—now I’d love to hear yours! What’s on your wish list for Site Optimizer? 

 

[Carl P]

These are all excellent ideas, Kate! One thing I would also like to see is the ability to disable/archive custom fields without deleting them - such as can be done with options/field values in custom fields and Components.

[Sebastian Wigge]

A tool to clean up filters from inactive users as well as unused filters would be great as well. Currently there is no information in the filter list such as when it was last used and whether it is part of any Kanban Board, Dashboard etc.

[Peter Norris]

I'd like to be able to quickly see, by Jira Project (Space!), the last time a record was created. Ideally, by work item type...this would help in identifying projects that are no longer in active use.

I'd also like to see the number (and names) of Project admins by Project. This tends to get out of control, whereby an Admin gives another team member Admin rights when they really only need Scheduler rights. And that admin "pays it forward" to the next person!

[Richard Scholtes]

I shout a "Hell Yeah!" to Automation of tasks.

I mean, think of it: You just announce a policy to your company by which rules auto-archiving/deactivating/deleting of projects, fields, rules, rights, roles, etc. takes places and the Site Optimizer is able to bring this to life 1:1? I actually got a shiver down my spine thinking of it.

[Robert Nadon]

I would like to see app usage for cloud.     The number one thing I run into as a platnium professional services architect is that clients frequently do not know if they are using the app they pay for. 

There is already an app usage for DC: https://marketplace.atlassian.com/apps/1230311/app-usage-for-jira?hosting=datacenter&tab=overview

However it is just as important for cloud.

[Sara Tucker]

1. Filter and Boards clean up
   • Is a filter no longer needed? 
   • When did that team stop using that board and can it be removed? 
2. When doing field removal or field name updates, warn me if there are filters, boards, dashboards, workflow validators, that are using that field to help understand the impacts. 
3. Bulk delete of workflows, screen schemes, etc that are not active
4. Ability to query for work items in archived projects (today we often aren't able to use the project archive because teams still want to be able to find them in search). Would be great to see something similar to confluence where you can toggle on the show archived function at the search level.