Is Rovo Becoming the First Tool We Open Instead of Jira?

[Yashodip Jadhav]

When I first started using Rovo, I treated it as just another AI feature inside Atlassian.

But over time, I noticed something interesting.

Instead of opening multiple Jira tickets, Confluence pages, and project boards to find information, I often start with Rovo and ask a question first.

It doesn't replace Jira or Confluence, but it changes how I interact with them. Rather than searching manually, I can get a quick summary, understand context faster, and decide where I need to go next.

For me, the biggest value isn't generating content it's reducing the time spent looking for information.

I'm curious whether others are seeing the same shift.

Are you using Rovo mainly as a chatbot, or has it become your starting point for finding information across Atlassian tools?

[Tom Hudgins]

Maybe it's just me/our environment but Rovo is so incredibly inconsistent in it's abilty to do things that I basically never use it. It's just about the dumbest AI that I've used so far. 

[Chris Bezile]

I agree 100%.  Rovo is currently useless IMO.  Another agent using the Atlassian MCP provides much better results.

[Yashodip Jadhav]

@Tom Hudgins Agreed with you but at the end it is a machine it can make mistakes, Atlassin everyday take a Suggestions and making  improvement day by day in ROVO may be in some days We love to use ROVO btw thanks for sharing your experience ❤️

[jh074626]

@Yashodip Jadhav , that's exactly how I use Rovo.  In fact, immediately before I opened this email, I asked one of my developers to check for a Jira ticket to unschedule a concurrent program, and that's how I expect him to look for it.

I'm pretty good with JQL, but for a search like that, JQL isn't worth the time.

Now, we've not used Rovo for any kind of automation, at least not yet.  But given time, it is something I'd like to look at amongst the myriad other things I'd like to look at.  😁

[Yashodip Jadhav]

Thanks for sharing your experience @jh074626 

[Chris Bezile]

The search bar in Jira and Confluence work better than Rovo.  I don't use Rovo for anything due it's glaring lack of consistency and ability to do anything meaningful.

[Yashodip Jadhav]

Thanks for your experience @Chris Bezile ,but the ROVO is just comes in a market, atlassin trying to do it better everyday,may be in after a year we love to use ROVO than now till then just use it and try different different ways,if found anything on it about improvement the Atlassin doors are open for us we can gave them Suggestions 

[thiago_miranda]

I haven’t reached the point of using Rovo as my starting point yet, though that might just be out of habit since I'm used to looking for information myself.

However, in my organization, we frequently use the Rovo chat to look up specific information or to handle simple tasks, like improving ticket descriptions or suggesting subtasks.

On top of that, we are already using at least two Rovo Agents that really help with our workflow (one that assists with the initial triage of incidents, and another that helps during the ticket review stage).