I raised a ticket some hours ago - can someone contact me ASAP about ir?

and

2 comments

Comment

Contact Atlassian vendor, no one here can see your ticket. This is a forum for Jira users.

Like • like this

Has anyone found a way to talk to the vendor in person to get help?

When I've put in tickets, they're always highly responsive. This week has been a nightmare due to the AWS outage, so they may be a little slower than normal.

I tried to look at your tickets and didn't have access...are you certain you sent them to Atlassian support? Here's the link to submit a bug report.

My issues are payment related. I followed the related guidance. Just not had any feedback so was seeing if there were other routes to get hold of someone to resolve the issue as fast as possble

Recommended Learning For You

Level up your skills with Atlassian learning

Learning Path

Improve user experience across Jira with global settings

Learn how to set up and configure a Jira site, manage Jira permissions, and configure Jira apps and integrations.

1.5h Advanced

Free

Learning Path

Streamline projects across Jira with shared configurations

Build Jira work items with reusable configurations called schemes, and reduce administrative work with automation.

4.5h Advanced

Free

Learning Path

Become an effective Jira software project admin

Set up software projects and configure tools and agile boards to meet your team's needs.

8.4h Intermediate

Free

Was this helpful?

Thanks!

Jira Cloud Admins

Forums

Q&A

Community resources

Support

Top groups

Community resources

Support

Learn

Community resources

Support

Events

Community resources

Support

I raised a ticket some hours ago - can someone contact me ASAP about ir?

2 comments

Comment

Was this helpful?

Thanks!

TAGS

Atlassian Community Events