Azure AD not populating Attributes in Jira Cloud

[Devon Stewart]

Hi Team,

I hope all is well. Is there any reason why “Azure AD Attributes” would stop working? This was working, but we can no longer see them suddenly this week. Would this be a part of Atlassian updates that require us to use an app for this service?

Any help would be greatly appreciated. 

Thanks,

Devon D. Stewart 

Jira Admin

[Dave Rosenlund _Trundl_]

Hi, @Devon Stewart.  Azure AD Attributes is an Atlassian Marketplace app from @Deviniti Support (this @mention may draw their attention to this post).  

However, if I were you, I wouldn't hesitate to contact the Deviniti support team directly:

• Email = support@deviniti.com
• Support Portal

Let us know what you learn about this issue so others can benefit.

Good luck,

-dave

[Devon Stewart]

Thanks @Dave Rosenlund _Trundl_  - Will do. 

[Katarzyna Szumilas_Deviniti_]

Hi @Devon Stewart

I'm Product Owner of Azure AD Attributes Sync app and I can confirm that there is no general issue with the app availability.
We've already received and answered your support request and we will do our best to find the root cause of the problem you are facing in no time 💪

Thank you @Dave Rosenlund _Trundl_ for your quick reaction and redirecting Devon to our team!

Best regards,
Kasia

[Dave Rosenlund _Trundl_]

Cool 😎

If you believe the solution will be useful to other Azure AD Attributes users, please do share it here when you can.