Never lose a workday again: Atlassian Backup & Restore for Cloud is here

31 comments

Could you please clarify. Are the new backup & restore APIs only available to add-on customers? Or can they be used by anyone?

Are the old API endpoints still available?

What is the advantage of Atlassian's backup & restore functionality over a 3rd party app?

FYI..

https://jira.atlassian.com/browse/CLOUD-12850

Can you kindly and clearly say how much it's going to cost?

Nonetheless I must say it is really frustrating this is not part of the Premium plan...

Another rug pull from Atlassian.

They give us functionality early on and infer it is part of the Enterprise solution and then a year later pull out the rug and say not only do you have to pay for it, but you have weeks to cough up 100k or find another backup solution.

Corporations who do budgeting forecasting don't have wads of money lying around to simply pluck from in the middle of our annual licensing deal. Your admins also have a sea of work to do and now another GA curveball takes attention off our core work and forces us to deal with Atlassian toil

This is another attempt to bleed Enterprise customers. If absolutely necessary to start charging for this functionality you would be much better served to align these new costs with a users Enterprise renewal than trying to throw it at them with 2 months notice in the middle of their deal.

Like • Gary Spross likes this

Hi @Atul Setlur

I understand the community feedback might not be what you had expected or hoped for. Still I'd appreciate if you could kindly answer my question from above.

Thank you.