Is multi cloud the future, or just a buzzword with hidden pain?

November 3, 2025

🚨 Atlassian Status Page Lights Up!
Couple of weeks ago I woke up and saw a lot of messages on teams, I noticed Atlassian reporting an active incident affecting Jira, Confluence, Bitbucket, and more.
A quick look revealed the root cause an outage in AWS US-EAST.
It’s fascinating (and a bit scary) how one region in AWS catches a “cold,” and suddenly half the tech world starts sneezing 🌎🤧
Behind the scenes, so many critical platforms productivity tools, CI/CD systems, even enterprise backends are running on the same infrastructure fabric.
It made me think:
👉 Should companies diversify their cloud strategy to reduce dependency on a single provider?
Or
👉 Would that just introduce architectural complexity, operational overhead, and higher costs that outweigh the resilience benefit?

In a world where “cloud” often means “AWS,” maybe resilience isn’t just about redundancy within a region but across clouds.
Curious to hear what others think:
Is multi cloud the future, or just a buzzword with hidden pain?
graphical user interface

3 comments

Why not just have DR and fallback options that support multi-region tenancy? Sure, you still run into an issue if all of AWS goes down, but then again, if 3/4 of the world stops working what does your ticketing system really matter?

To answer your question more directly. Should Flo and Bob's Rug Emporium build out a multi-cloud solution, probably not. Should SaaS tools be able to stay up if a single region in a single Cloud provider goes down, probably (unless I've pinned my data to that provider/region).

Slack is on AWS. Didn't hear a single thing about a Slack outage.

Yeah, happy new world with cloud. It's more expensive and the risk of loosing access to one's own data is bigger, then having a lean system on premise.

I would never ever allow my company to run critical infrastructure on cloud.

Atlassian Cloud solutions are a very useful tool set. Have you ever had a look at the open bug list or the open feature requests? They tend to produce 80% solutions and make their customers alpha tester. Happy new cloud world.

If I could, I would go back to Jira Server.

To reiterate @Mathew Lederman's comment - multi-region tenancy or redundancy is the answer. With AWS, you don't even need to leave the geographic region to have multi-region redundancy. Over to Atlassian to implement it.