How do you restrict a customers access to only their requests in Service Desk?

[Tom Horton]

I would like to restrict a customer to only see their requests when they are logged into the Service Desk portal. Is there a way to not have the Any option for showing requests?

[Ashkan Malekly]

Hi @Tom Horton 

In permission of your project, the browse project and Create Issues must grant to Service desk customer - portal access. In user and role also grant your team to Service Desk Team.

[Tom Horton]

I didn’t realize that I was logged in with my admin account which allowed me to see all requests. If I login with a customer account I can’t see All or All Request Types. So no problem to solve. Sorry.