Jira service desk is now an application . Thus do we still need to install jira software 1st and then install jira service desk ?
Solved! Go to Solution.
Thank Yogesh , so I can buy license for JSD and later install the addon correct. As for Jira software usually who will use it ? Developer ?
HI @whtan
You can find the details information for this on the below article. please have a look at it.
https://www.atlassian.com/software/jira/guides/use-cases/who-uses-jira
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