Application Blocked Issue

[Kolawole Akeredolu]

Has anyone experienced this before? It just started out now where changing status in the ticket has been popping up with the application blocked and specifically with Jira-posting as the application. I am one of the admins so I have access to modify and do anything, since we set up our environment this has not happened, and nothing was changed on the firewall to warrant this. Does anyone have an idea what I could be doing wrong?

[Joseph Chung Yin]

@Kolawole Akeredolu -

Welcome to the community.  Please provide more clarifications on your ask.  Example - what do you mean by blocked by application?

In addition, please also make sure your ask is related to Jira Work Management product.  If it is for a different products, please join the other groups with your ask.

Looking forward to assisting you.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

[Kolawole Akeredolu]

Thanks, Joseph! 

We got this fixed now. We had to whitelist some of the applications getting blocked by the firewall, for example, Jira-posting, and Jira-base. They are some of the applications that get triggered on the firewall.