Tips & Tricks with JSM - By Robert G. Nadon

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Hi all,

I've recently launched a new monthly series titled "Tips & Tricks with JSM," where I’ll be sharing clever techniques and insights I’ve discovered over more than a decade as a lead architect working with Jira Service Management (JSM).

So far, the series includes three articles:

1. Workflow Approver from Assets

2. Populating Large Select Lists

3. Escalations in JSM

Feel free to bookmark this thread—I'll continue updating it with any new content I publish.

Also, I'd love to hear your thoughts—feel free to comment or reach out if there are specific areas of JSM you’d like me to cover in future posts. I’ve worked extensively across all aspects of JSM, so I’m happy to dive into anything you're curious about!

Best,

Robert