Are you still managing your IT assets outside Jira? Spreadsheets? Siloed tools? Manual updates? (please don't 😅)
If so, you’re missing out on one of the most powerful (and underused) features of JSM: Assets.
Assets gives you a structured database inside Jira, tightly connected to your service management processes:
✅ On-prem and cloud infrastructure
✅ Software & license tracking
✅ User & group management (with live sync to Azure AD, Intune, etc.)
✅ Asset relationships & dependencies
✅ Linking assets to incidents, changes, and requests
Why it matters:
If your CMDB / asset data lives in disconnected tools or spreadsheets, you’re adding friction to your ITSM workflows.
Assets can change that, without replacing your existing sources of truth.
👉 Want to learn how to set it up (properly)?
Join our upcoming free webinar, run by Josh (Founder of gryd.io), whose mantra is:
"Assets are the most underutilized feature in Jira." 😅
Josh will cover:
How to get started with Assets
How to sync data with existing tools
How to model real-world IT environments in Jira
How to automate common workflows with Assets
Tuesday, June 17th 2025 - 5:00 PM (CEST)
If you’re using JSM but not using Assets, this is your chance to catch up.
PS. Yes, this will be recorded, so sign up to make sure to get recording and share it with your team.
Celina
Atlassian Creator, Marketing hero
1 accepted answer
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