Didn't receive email notification to update Atlas projects

[Marije Pierson]

Hello - the documentation states that a reminder email is sent to the project owners on a Friday to make updates to projects. I've been testing Atlas, am owner of both projects and didn't receive any reminder on Friday. How do I check if something is misconfigured somewhere?

How do I also check that the Monday update will be sent to everyone on the projects?

Also, there's a UI issue after clicking on "Give Feedback" on https://team.atlassian.com/your-work. The dialog that opens has "please raise a request at https://support.atlassian.comcontact" - that URL should be /contact probably.

[Marije Pierson]

If it's "I think the issue is that Atlas by default doesn’t ask for an update when some update has already been provided that week." then that is probably why.

[Mark Parnell]

Hi Marije - sorry for the late reply, we're still catching up on community posts after the holidays. You are correct - if there is already an update we do not prompt users for an update with a reminder.

Sorry for the typo with the support link! The team already has a PR raised to fix it.

Thanks

Mark

[Becca Cooke]

I have an example where a project owner made an update on the 19th Jan, for the week 13-19th. But he wasn't prompted the following friday (24th) for his update for the week 20th- 26th. 

If he hadn't made an update from the 20th I would have expected an email to have been sent to him on the 24th, Is this a bug or expected behaviour?