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fisheye crucible Password incorrect or unknown user error

Julio_GuzmanFlores
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November 15, 2022

Hello, I've got the following error trying to connect to FeCru

My password and user are right, I can still connect to my confluence and jira.

 

NotificationException: javax.mail.MessagingException: Could not connect to SMTP host: [serveradress], port: xx, response: 554

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Fabio Racobaldo _Catworkx_
Community Champion
August 6, 2026

Hi @Julio_GuzmanFlores ,

error seems related to email configuration and not to tool itself.

Fabio

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