The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)
Atlassian Team members are employees working across the company in a wide variety of roles.
April 10, 2014 edited
Ho Tony,
This error suggests FishEye was unable to connect to the LDAP server or it failed to authenticate against it. In the log files there should be full stack trace of this error along with the root cause, can you check it please? Please ensure connection details are correct. If your LDAP server doesn't allow anonymous searches ensure Initial Bind DN and password are correct. Documentation is here: https://confluence.atlassian.com/display/FISHEYE/LDAP+authentication but if you need further assistance paste the full exception stack trace found in the log, please.
The configuration provided by you seems syntatically correct, but actual values depends obviously on your LDAP directory data structures so I can't validate that.
Kind regards, Piotr
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.