Server Error

[parksanghun]

Server Error

What should I do if a problem occurs as shown in the picture below?

[Martin Runge]

Hi @parksanghun

Welcome to the Atlassian Community!

The exception you provided indicates that the Java environment running your Crucible instance is failing to initialize its graphics/image rendering libraries.

Depending on your server operating system, this can be fixed by:

• If running on Linux, add -Djava.awt.headless=true to your Java arguments in your Crucible startup configuration script to run in "headless" mode.

• If running on Windows, you can fix it by installing the Microsoft Visual C++ Redistributable (2013 or later) package and then restarting.