Jira Integration Won't Accept My User

[Oliver Hall]

Hi,

I'm hoping to evaluate Crucible with Jira Software and I'm at the tantalising stage of running the setup wizard.

I have a valid evaluation licence

However, when I try to connect to our JIRA instance (JIRA cloud service) I am told that my user's password or admin role is invalid.

I've logged out, and back in to Jira to confirm I have the correct credentials, and my user has the all-encompassing site-admin role.

I haven't seen it mentioned anywhere, but is Crucible not compatible with a cloud instance?

Thanks,

Oliver