Jira Integration Won't Accept My User

[Oliver Hall]

Hi,

I'm hoping to evaluate Crucible with Jira Software and I'm at the tantalising stage of running the setup wizard.

I have a valid evaluation licence

However, when I try to connect to our JIRA instance (JIRA cloud service) I am told that my user's password or admin role is invalid.

I've logged out, and back in to Jira to confirm I have the correct credentials, and my user has the all-encompassing site-admin role.

I haven't seen it mentioned anywhere, but is Crucible not compatible with a cloud instance?

Thanks,

Oliver

[Fabio Racobaldo _Catworkx_]

Hi @Oliver Hall ,

please try to read the following how-to article https://confluence.atlassian.com/cloud/link-to-server-apps-from-cloud-744721656.html it should help people on that.

Fabio

[Oliver Hall]

Hi @Fabio Racobaldo _Catworkx_ , I realise you're trying to help here, but this post is nearly 4 years old and I believe Crucible was moth-balled ages ago.  Needless to say, we moved on and the original post has no value.

[Fabio Racobaldo _Catworkx_]

Sorry @Oliver Hall , I hadn't noticed the date of the post . As they say...better late than never.