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Error in Crucible

Rumceisz
Rumceisz
Contributor
June 25, 2014

Hi,

we ran into an error when trying to close a review: in the Status field a message appeared in red says "An error has occured. Please contact your administrator for more information. error was: org.xml.sax.SAXParseException; Premature end of file."

WHat does that mean?

Can you please help?

Thanks in advance,

Rumi

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Piotr Swiecicki
Piotr Swiecicki
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 25, 2014

Hi Rumi,

Can you take a look into your instance logs (in FISHEYE_INST/var/log folder) and find this exception there? There should be more details explaining perhaps cause of this problem.

Cheers,

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