Hello everyone, I'm Nick Wade, co-founder and COO of Opus Guard. I've been around Atlassian for a long time, having led the Marketplace and Ecosystem platform groups at Atlassian from 2012 to 2018 and I've worked extensively with Atlassian as a customer too, and now as a partner!
One thing I and my co-founders noted over the years is the tendency for content and information we create daily in our SaaS tools – like our apps in Atlassian Cloud – to build up mostly unchecked, sometimes archived manually here and there, but not often routinely subjected to retention policies and easy automation.
Now in the age of AI (and Rovo!) it turns out decades of "keep everything just in case!" is hampering our businesses. Content hygiene is more important than ever: without cleaning out old stale support docs, superseded policies, project information about long-shelved product ideas... the signal for AI context windows becomes messy and generative answers often feel less trustworthy than they should.
We write about this and other related problems of over-retention extensively on our blog Time's Up, and we built Content Retention Manager to help you solve these problems for your SaaS tools. All while getting compliant with your current policies, and getting full audit trails for everything that happens to content over it's lifecycle. We'd love to talk with more of you about AI adoption, the costs of over-retained content, and more.
