Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

jira I can't enter my page, it gives an error

Harun Çakır March 16, 2021

I can't enter my page , it gives an error, wants me to try again later .

2 comments

Comment

Log in or Sign up to comment
Pedram Mireftekhari
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 16, 2021

You should be more specific, can you upload a screenshot?

What do you mean by my page? is it an issue that you do not see? or is it a project that you do not have access to?

It could be that you miss access to your project...

Like Flavien Gache likes this
Harun Çakır March 16, 2021

can you help me ? this pic. yükle.jpg

Harun Çakır March 16, 2021

@Pedram Mireftekhari  above pic.

Jack Brickey
Community Champion
March 16, 2021

What page? Can you otherwise navigate thru your instance? Screenshot? Can you try different browser?

Harun Çakır March 16, 2021

@Jack Brickey  above pic. can you help me _ ?

Jack Brickey
Community Champion
March 16, 2021

It seems you are setting up a new instance maybe? If so and it has been more than an hour or two then contact Atlassian Support.

Harun Çakır March 16, 2021

ı opened a ticket .ı,m waiting for an answer thank you @Jack Brickey 

Pedram Mireftekhari
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 16, 2021

Usually, you should not see this error, but as @Jack Brickey suggested contact support. 

Is it a Jira cloud you are using or a Data center/server?

Harun Çakır March 16, 2021

data center

Pedram Mireftekhari
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 16, 2021

You are in charge of your application deployment then, so you should contact your resources if they have set up the Jira application with the correct setup.

General info for data center installation:

https://confluence.atlassian.com/adminjiraserver/installing-jira-data-center-938846870.html

Like Jack Brickey likes this
TAGS
AUG Leaders

Atlassian Community Events