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Unable to delete users from Crowd

Muraleetharan Ramaraj
April 19, 2021

I have crowd admin access, but unable to delete users. It says

org.springframework.ldap.NoPermissionException: [LDAP: error code 50 - 00000005: SecErr: DSID-031526E9, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0 ]; nested exception is javax.naming.NoPermissionException: [LDAP: error code 50 - 00000005: SecErr: DSID-031526E9, problem 4003.

 

Can you please help?

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Answer accepted
Brant Schroeder
Community Champion
April 19, 2021

@Muraleetharan Ramaraj 

Looks like crowd is using an LDAP directory.  Even if you have it setup so you could manage users in crowd and it syncs back to LDAP you would need to ensure that the user performing the LDAP sync (delete/update) has access to do so in AD.  I would suggest just making the change in AD and letting it sync to crowd.

Muraleetharan Ramaraj
April 19, 2021

Thanks Brant for your answer

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