Migrating users from Active Directory to Internal Directories in Crowd

[Vijay dumpala]

Migrating users from Active Directory to Internal Directories in Crowd

[Alexander Nilsson]

Hello Vijay,

when migrating users from an external Active Directory into an internal Crowd directory, the general approach is:

1. Create and configure the internal Crowd directory that will become the new home for your users and groups.​
2. Ensure both the Active Directory and the target internal directory are defined in Crowd and mapped to the relevant applications (Jira, Confluence, etc.).​
3. Use Crowd’s built‑in import function to copy users, groups, and memberships from the external (AD‑backed) directory into the internal Crowd directory. This is done from the Users section in the Crowd admin console by selecting the AD directory as Source Directory and the internal directory as Destination Directory, then choosing whether to overwrite existing entries.​
4. After the import, verify that users can authenticate against the internal directory and that group memberships and application access are correct for Jira, Confluence, and other integrated applications.​
5. Once validation is complete, update the directory mappings and order so that the internal directory is the primary source for these users, and then disable or remove the old AD directory when you are confident the migration is successful.​

Atlassian documents this procedure under “Importing Users from One Crowd Directory into Another”, which also covers importing from LDAP/Active Directory into a Crowd internal directory: https://confluence.atlassian.com/crowd/importing-users-from-one-crowd-directory-into-another-128287098.html 

Greetings,

Alex​