Legacy CROWD configuration

[Gianluca Boezi]

Hello everyone,
I have this situation.
Jira DC connected to OKTA and Confluence DC using Jira with CROWD Embedded, which takes users from Jira itself. Crowd is not installed but is used as a connection type from Confluence to Jira. Is it possible to disconnect them without risk and have both users pull from OKTA?

Thank you very much.
Gianluca

[Fabio Racobaldo _Catworkx_]

Hi @Gianluca Boezi and welcome,

sure, you can disconnect Confluence from JIRA and link it directly to User Management System.

Please take in mind that probably you are currently retrieve users and groups from JIRA. If you remove Confluence from JIRA, Confluence groups will be stored and managed locally in Confluence. 

Hope this helps,

Fabio

[Tomislav Tobijas]

I came up with an idea to visualize this (not sure why 😅)

Current setup:

Updated one (steps)

As Fabio said, it should be possible.

If you have dev/staging environments, the recommendation would be to test it there first, but in short, you could try to go with the following approach:

1. Add Okta to Confluence (set this directory as the highest priority)
2. Sync users and groups from Okta (make sure all users and groups needed for permissions and access exist in Okta before disconnecting the old directory)
3. Remove the Jira directory from Confluence

One of the risks would be that permissions tied to old directories may need to be re-mapped, but that's pretty obvious, I would say.