LDAP sync worked but unable to login

[Ravi Kumar]

Hey Team, 

I am trying to switch Crowd directory from AD to Jumpcloud Open LDAP directory, everything is good with settings , Full sync completed and users, groups all are imported. 

However, if we use our Jumpcloud Credentials to Login into Crowd it says invalid Login. 

What am i missing ? Could any experts help me. 

[Chi Am _Addon-Solutions_]

Hi @Ravi Kumar

You have successfully configured your identity provider with :

Identity provider Entity ID

Identity provider SSO URL

Public x509 Certificate

??

I invite you to take a look at these documentations : 

https://jumpcloud.com/support/integrate-with-atlassian-cloud

https://community.atlassian.com/t5/Articles/Setting-up-SAML-SSO-with-JumpCloud/ba-p/1599938

https://support.atlassian.com/security-and-access-policies/docs/configure-saml-single-sign-on-with-an-identity-provider/

[Ravi Kumar]

Hey no , this is not about the SSO with Jumpcloud. This is about Open LDAP integration between Jumpcloud and Atlassian Crowd.