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How to reset Crowd's number of users?

charleslcso
charleslcso
Contributor
February 3, 2012

I set up JIRA 4 so that it authenticates against Crowd using Open Directory.

My Open Directory server has over 100 users. My Crowd license allows for 50 users.

Now, it seems that all my OD users are sync'ed to Crowd, and hence disabled Crowd completely.

Is that anyway that I can delete the users stored in Crowd and start over again?

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Colin Goudie
Colin Goudie
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February 4, 2012

No, just grab an evaluation license. That will let you in, then fix as described

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charleslcso
charleslcso
Contributor
February 4, 2012

Need to re-install.

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Colin Goudie
Colin Goudie
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February 4, 2012

Log into crowd using the internal crowd admin and go to each application you have configured and turn off the Allow all to Authenticate under the directories tab (of each application).

Then go to Admin->Licensing and click the link there to recalculate your user total

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charleslcso
charleslcso
Contributor
February 4, 2012

I can't even log in.... it only lets me upgrade to a new license....

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