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Confluence Admin Password

David Malm
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December 15, 2020

I am new at a company that is using Confluence.   There have been IT staff changes and the admin account password is not known.   I am able to login to linux using the "root" account and I followed these steps: Restore Passwords To Recover Admin User Rights | Confluence Data Center and Server 7.3 | Atlassian Documentation but I still cannot logon to the web interface using the recovery account with the password I set.   (the file that I updated is /opt/atlassian/confluence/bin/setenv.sh.  I restarted the entire server, but no luck.  Any suggestions?    We are on Confluence version 7.93.

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Brant Schroeder
Community Champion
December 17, 2020

What did you put into CATALINA_OPTS= ?

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