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to make admin have a membership of system-administrators.

Plusgenie Admin
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June 17, 2019

Hello,

I've moved data from Confluence Cloud to self-host Confluence.

Once I've moved data to Self host Confluence, I found that the server doesn't have admin password. I've ended up running SQL statement to Postgres to give admin account new password.  Google Search told me that this is because Confluence Cloud saves password into separate places, so you export data from Confluence Cloud, actually you might loose your password... That's pain, but I managed to get it over..

However my admin account does not have the following group memberships. 

  • confluence-administrators
  • system-administrators

even if I click two checkboxes, there seemingly is no way to select them.

 

Please look at the following to see  error messages.

 

system-admin2.png

 

Question is:

Could you provide me  some SQL statement to provide  admin account with  two groups membership ?   

 

Thanks,

Sangwook

2 answers

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Plusgenie Admin
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June 23, 2019

Thanks for the answer. 

 

I've read all links, but I could't find any advice for SQL statements which provide  "admin" with group members such as:

  • confluence-administrators
  • system-administrators
Diego
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 24, 2019

Hello there Sangwook, thanks for getting back to us.

According to the documentation here:

What we need to do is Activate The Temporary Admin User. With this temporary user we can then grant the user membership to your affected user.

In older versions of Confluence the solution was indeed to change database values. However, since we do not encourage direct database manipulation, we now have the option to activate the temporary admin and with this user apply the necessary changes.

Let us know your thoughts Sangwook!

Like Dario B likes this
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Diego
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 19, 2019

Hello there!  Glad to have you and your team with Atlassian.

Looking at our documentation about migration, we see that the procedure to Restore Admin Rights should be followed. You can check it here, Sangwook:

This will guide us through the database procedures necessary to restore admin rights. Let us know if you face issues while doing so.

Also, you can check our full guide for the migration here:

Let us know if this helps you out, Sangwook! Looking forward to your reply.

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