status 500 - java.lang.nullpointerexception - Unable to figure out what is causing this issue -Help

[teddy bouchereau]

several of the NullPointerException errors are related to the Spring container manager:

atlassian-confluence.log:152295

2019-05-13 15:35:33,665 ERROR [http-bio-8090-exec-1] [[Standalone].[localhost].[/].[jsp]] log Servlet.service() for servlet jsp threw exception
java.lang.NullPointerException
    at com.atlassian.spring.container.ContainerManager.getComponent(ContainerManager.java:33)

When we've seen these types of errors in the past, they've generally been related to an issue connecting to the database. 

HTTP Status 500 - java.lang.NullPointerException

type Exception report

message java.lang.NullPointerException

description The server encountered an internal error that prevented it from fulfilling this request.

exception
com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.NullPointerException
com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:149)
com.atlassian.util.concurrent.LazyReference.get(LazyReference.java:112)
com.atlassian.confluence.setup.ConfluenceEncodingFilter.getGlobalSettings(ConfluenceEncodingFilter.java:47)
com.atlassian.confluence.setup.ConfluenceEncodingFilter.getEncodingInternal(ConfluenceEncodingFilter.java:37)
com.atlassian.confluence.setup.ConfluenceEncodingFilter.getEncoding(ConfluenceEncodingFilter.java:29)
com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:38)
com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:65)
com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:50)
com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

root cause
java.lang.NullPointerException
com.atlassian.spring.container.ContainerManager.getComponent(ContainerManager.java:33)
com.atlassian.confluence.util.LazyComponentReference$Accessor.get(LazyComponentReference.java:46)
com.atlassian.util.concurrent.Lazy$Strong.create(Lazy.java:85)
com.atlassian.util.concurrent.LazyReference$Sync.run(LazyReference.java:321)
com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:143)
com.atlassian.util.concurrent.LazyReference.get(LazyReference.java:112)
com.atlassian.confluence.setup.ConfluenceEncodingFilter.getGlobalSettings(ConfluenceEncodingFilter.java:47)
com.atlassian.confluence.setup.ConfluenceEncodingFilter.getEncodingInternal(ConfluenceEncodingFilter.java:37)
com.atlassian.confluence.setup.ConfluenceEncodingFilter.getEncoding(ConfluenceEncodingFilter.java:29)
com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:38)
com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:65)
com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:50)
com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

note The full stack trace of the root cause is available in the Apache Tomcat/7.0.47 logs.

Apache Tomcat/7.0.47