The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)
The best option here would be to raise a support ticket with Atlassian Support, but as you might be aware Confluence Server support is already ended on Feb 15,2024.
You might want to go through the comments on this post, where you might find some pointers if you want to troubleshoot this issue on your own.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.