"You don't have access to this space" message is misleading for not-logged users

[Raffaele Arecchi]

I receive a lot of support requests by users who try to access a page but they are not logged in.

The message is misleading because it only says "You don't have access to this space" and the users think they do not have permissions to see the page.

This message consider only the case of anonymous access but does not consider the case of not-logged in users.

If the user is not logged in, I think the message should be like "You don't have access to this space or you are not logged in". Also an additional button next to Go Home should be LOGIN in this case.

Thanks and kind regards

Raffaele

[Arkadiusz Wroblewski · Accepted solution]

Hi and Welcome to Atlassian Community @Raffaele Arecchi 

Thats already tracked under [CONFCLOUD-69581] prompt anonymous users to login when accessing spaces that do not allow anonymous access - Create and track feature requests for Atlassian products. 

and 

[CONFCLOUD-82036] Ensure consistent messaging when accessing a page without space-level permissions, to avoid briefly showing a misleading page restriction screen. - Create and track feature requests for Atlassian products.

I advice to Upvote and track it.

Best,

Arek🤠

[Raffaele Arecchi]

Thank you very much.

Regards