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"You don't have access to this space" blocking me from documentation

Natasha Reid
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 10, 2026

Hi I am very new to Confluence and I am confused on how some of the stuff works. I am doing a trial of Robotmaster that has all their release documentation published on Confluence. I found a link to it through a quick Google search and was able to access it until last Friday morning when I suddenly started to see this pop-up:

image.png

 

I though it may have been because I didn't have an account so I made one, but it is still telling me I am viewing with anonymous access. I don't know what that means or how to turn it off.

There is also a link to this documentation through the official Robotmaster site but when I try to access it there, Confluence won't load and it just keeps redirecting me to the login page. I have already sent their support team an email about that issue, however they are very slow to respond and I have already had issues with trying to get help from them. I am just wondering if there is anything I can do to re-access this content as my trial period ends next week.

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Rob Hean
Community Champion
August 10, 2026

Heya! Sorry to hear you're running into issues.

That message typically means that there's a permission setup blocking you from reading it. If that's intended to be a public resource it means the owner has changed their access.

Only way to resolve would be for the admins to change the permissions back :/ 

I'm not too familiar with Robotmaster, but others on the forums may be able to assist - but as far as this goes, it's up to their team to fix :(

Natasha Reid
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 10, 2026

Boo, that's what I was worried about. Seems like something is wrong on their backend then. Thanks for the reply!

Like • Marc -Devoteam- likes this

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