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  • "Error searching for attachments from Confluence. The server may be unavailable." when searching images to attach to an edit page

"Error searching for attachments from Confluence. The server may be unavailable." when searching images to attach to an edit page

Consu
Contributor
July 1, 2014

Hello all,
When I try to search for an existing image to add to a space (edit>insert image>search) I get the error message "Error searching for attachments from Confluence. The server may be unavailable. "

The main search works fine and finds the image I am looking for, so it exists in the system. Also, the error message is constant for every query.

I guess it is something wrongly configured, but what? Thanks for the help!

2 answers

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Jae Klaasen
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 2, 2014

I got the same error message after uploading a mistakenly named file (I screwed up in Photoshop, saving a PSD file with a PNG extension).

Removing the misnamed file solved my problem.

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Joe Clark
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 1, 2014

You should look in the Confluence application log for any related errors/exceptions - this will help us identify the cause of the problem (see https://confluence.atlassian.com/display/DOC/Working+with+Confluence+Logs)

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