problem link confluence to jira

[Christophe FIETTA]

we have recently upgrade our confluence product to 7.13.0 and jira product to 8.7.1.

jira and confluence are installed on the same AWS EC2 in tomcat server.

We are not able to link them,

in jira side we have this error :

in confluence side we have the same  error as in jira:

 

we have already tries to fix the problem by flushing iptables and disabled selinux.

we have already follow the atlassain instructions about proxy configuration, and we tried the two solutions :

  https://confluence.atlassian.com/doc/enabling-the-remote-api-150460.html

 Enabling the Remote API | Confluence Data Center and Server 7.13 | Atlassian Documentation

 and 

 https://confluence.atlassian.com/confkb/specific-user-is-getting-data-cannot-be-retrieved[…]xpected-error-when-using-jira-issue-macro-838275039.html

Could you please help us to solve this problem.

Best regards

[Fadoua]

@Christophe FIETTA 

Can you please send a screenshot when you first select the type of Oath authentication you are selecting for your instances? Please make sure to hide any personal information.

Best,

Fadoua

[Christophe FIETTA]

Hi,

Thanks for your answer, but il's just a problem with a bad configuration in the /etc/hosts file.

Best