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page restrictions not available

Michael Roff2
Michael Roff
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July 7, 2011

For some reason, page restirctions are no longer available within Confluence.

I can see the padlock in the top left if a page has already been restricted, but when I click on it, nothing opens up.

Similarly, if I got to Tools -> Restrictions, nothing opens up.

I can't think of any changes that have been made in the last 24 hours to cause this issue.

I haven't tried a reboot yet, but before I did I thought it was worth seeing if anyone has seen this before or may know what would be causing it?

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Matt
Matt
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 7, 2011

Is it possible that someone made a change to the page layout?

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Michael Roff2
Michael Roff
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July 7, 2011

Thanks for the ideas Matt.

And yes, "someone" did make changes to the page layout, but they will remain unnammed to protect my anonymity. :)

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Matt
Matt
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 7, 2011

Or if you are connected to LDAP for user management you might be hitting this issue:

http://confluence.atlassian.com/pages/viewpage.action?pageId=217744422

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Matt
Matt
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 7, 2011

One more cause for this issue is that the page maybe restricted to a group that no longer exists. Hopefully one of those three answers is the right one! :)

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