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my free plan has been deactivated. how can i recover things Confluence and Jira ?

gabrielb
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August 10, 2026

my free plan has been deactivated. how can i recover things Confluence and Jira ?

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Walter Buggenhout
Community Champion
August 10, 2026

Hi @gabrielb and welcome to the Community!

It depends how long you have not accessed your site and when it was deactivated. A fellow Champion wrote this Community article on the subject, explaining what happens, when and what you can do to get things restored (if you are still on time) and how to prevent this from happening in the future.

Hope this helps!

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