how to link confluence to Jira service management, both cloud base

[Lucy Shooter]

I am trying to link Confluence to Jira service management both cloud versions to populate the knowledge base. upon investigation it looks as though the wrong type of Jira is linked and this could be the issue. Could you please assist.

[Marc - Devoteam]

Hi @Lucy Shooter 

See the kb article on linking a confluence space to a JSM project.

https://support.atlassian.com/jira-service-management-cloud/docs/link-confluence-spaces-to-your-service-project/ 

Are you using JSM and Confluence in a single Cloud instance?