Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

how can i pay?

한지현
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 25, 2025

How do I really pay for it?
It's a free version, so you can't pay even if you press upgrade.
We've been using it for a fee, but suddenly the payment doesn't work
I hope you can help me..

What we use is a Jira Service Management

 

https://admin.atlassian.com/billing/0ce5e78b-a7c5-4477-b053-9778e0fd7f78

 

 

오류화면.png

2 answers

1 vote
Tansu Akdeniz
Community Champion
August 25, 2025

Hi @한지현 

Welcome to the community!

I would suggest reaching out to Atlassian Support regarding this issue.

0 votes
Vronik
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 25, 2025

Hi

Look at this, maybe can help you

https://www.atlassian.com/licensing/purchase-licensing/howtopay

Regards

한지현
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 26, 2025

nope.

the site not help me.

Do you think the payment will be made if I delete all my payment information and register it again?

I want you to tell me a practical solution, not a manual

 

 

 

도움안됨.png

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events