draw.io not working properly

[James Bay]

I absolutely love the app, but I'm unable to save the file if there are more than ~15 objects in the project. I've tried updating everything, including Confluence itself, and it still won't work properly.

[Deleted user]

Something sounds very broken. Does this happen if you try to create another diagram?

Does it happen for all users and using all browsers?

Any errors in the browser console when you click save?

[James Bay]

Hello David!

Thanks for getting it touch.

Turns out both draw.io and my Confluence instance were perfectly fine. The issue was on my HAProxy, which wasn't configured to use stick-table persistance (more specifically, SSL-Session-ID) for the Confluence backend.

I have already reinstalled draw.io (and purchased a license) and it is all working perfectly now.

Cheers!