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downloaded the file but it is not installing automatically

Nina JANZ
Nina JANZ
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June 11, 2020

Mac - download file - no reaction 

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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June 11, 2020

You will need to give us the context of this question.  You've told us nothing.

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Nina JANZ
Nina JANZ
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June 11, 2020

donwloaded installation file - it is not opening - the confluence app file 

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Nic Brough -Adaptavist-
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June 11, 2020

Which "confluence app" file?

The installers are not supposed to open automatically, you need to run them and answer some questions to get Confluence installed on your server.  For a Mac, there is no installer though - you need to uncompress the file and configure the system manually (although it can be as simple as editing a couple of files)

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Joshua Sneed Contegix
Joshua Sneed Contegix
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June 11, 2020

Hi Nina,
Can you open the file and tell us what reaction it has?

I would also like to point out Atlassian's stance on running their apps on Mac, even if it is an older article and specific to Jira. Please review the warning in the yellow rectangle at the top of this page: https://confluence.atlassian.com/jira/installing-jira-on-mac-os-x-191501161.html

You probably want to consider a virtual machine or an Atlassian Cloud trial. Cheers!

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